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Defining what diverse news publishing looks like

In line with their mandate to support and uplift diverse news organisations, a leading global tech company wanted a better understanding of what a diverse newsroom looked like. The team needed an airtight framework on which to base decision-making and ensure they covered off any blind spots. 

Method

Along with a team of three, I produced a definition of diversity by market and a robust, enduring framework of what constitutes a diverse publisher. To do this, we conducted interviews with 35+ renowned global thinkers to identify a framework of factors that influence DE&I locally and globally, as well as identified relevant publishers & conducted ethnographic immersion across five markets to identify key opportunities for the client to champion DE&I in newsrooms. 

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Crucial Insights

The conceptual framework identified key factors for a diverse, equitable, and inclusive news environment at both global and local levels...

 

  • Diverse leadership at all levels

  • An empowering culture with equitable participation opportunities for all

  • Content that equitably and authentically reflects the lived experiences of all sections of society

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...while the ethnography study revealed challenges faced by diverse publishers and identified opportunities for the client to support.

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  • Publishers are struggling financially to make ends meet and therefore cannot always create the content they want to share. 

  • Independent newsrooms that focus on DE&I issues can face a lack of recognition within the publishing industry.

  • Independent publishers would benefit from a greater degree of cross-industry and external collaboration and partnerships.

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For additional findings and learnings, please contact: makuachukwuadimora@gmail.com 

Impact

The insights directly informed the client's strategy around how to best support publishers. The framework formed the basis of their direction for the recipient selection process for their fund, which is dedicated to providing financial support and opportunities to news organizations that primarily serve underrepresented communities.

My Learnings

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  • Even when stakeholders aren't too concerned with speed, ensure you establish clear deadlines to improve efficiency. 

  • Having those closest to the research conduct field ethnographic sessions will enhance the accuracy of insights and actively anticipate nuance in participant responses.   

  • When working on multi-market projects, build in extra time than needed for recruitment, to field any possible setbacks. 

  • Check with partners - external recruiters, moderators and translators -for a cost and time estimate before working the budget and timeline and offering it to stakeholders as an option.

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